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About Switchboard Soldiers by Jennifer Chiaverini
In June 1917, General John Pershing arrived in France to establish American forces in Europe. He immediately found himself unable to communicate with troops in the field. Pershing needed operators who could swiftly and accurately connect multiple calls, speak fluent French and English, remain steady under fire, and be utterly discreet, since the calls often conveyed classified information.
At the time, nearly all well-trained American telephone operators were women—but women were not permitted to enlist, or even to vote in most states. Nevertheless, the U.S. Army Signal Corps promptly began recruiting them.
More than 7,600 women responded, including Grace Banker of New Jersey, a switchboard instructor with AT&T and an alumna of Barnard College; Marie Miossec, a Frenchwoman and aspiring opera singer; and Valerie DeSmedt, a twenty-year-old Pacific Telephone operator from Los Angeles, determined to strike a blow for her native Belgium.